Returns & Exchanges
RETURN POLICY
Savior Equipment offers a 45-day return policy on all orders directly placed here from our website. If 45 days have gone by since your website order, we unfortunately cannot accept returns or process refunds outside of this time period.
If you are not completely satisfied with our products, feel free to return your purchase.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Contact us at after_sale_1@outlook.com and we will get started with your return.
HASSLE-FREE EXCHANGES / RETURNS
- Contact us through email at after_sale_1@outlook.com
- Let us know the reason for return
- Ship the product back with the shipping label we send you
When we receive the item, we will inspect it and exchange or refund you.
REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Once the item has passed inspection, your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.
LATE OR MISSING REFUNDS
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us.