Warranty Information
At Dulce Dom, we stand by the quality and craftsmanship of our products. To ensure your complete satisfaction, all products sold through our stores are covered by a 180-day warranty from the date of purchase.
Warranty Coverage
Our 180-day warranty covers the following:
- Defective Materials: If your product has been manufactured with materials that do not meet our quality standards, we will replace or repair the item as necessary.
- Faulty Workmanship: If any defects in workmanship are found, we will take appropriate action to rectify the issue.
Warranty Exclusions
The warranty does not cover:
- Normal Wear & Tear: Natural aging and ordinary wear from use are not covered by this warranty.
- Damage Produced Deliberately: Any damage that has been intentionally inflicted on the product is not covered.
- Customer Modifications: Damage resulting from unauthorized alterations or modifications made by the customer will void the warranty.
How to Make a Warranty Claim
If you encounter any issues with your product that you believe are covered by this warranty, please reach out to our customer service team at support@dulcedom.com. We are committed to providing a hassle-free exchange process to ensure your satisfaction.
All orders are processed within 1 to 2 business days. Once shipped, you can expect your order to arrive within 3 to 10 business days. This time frame is an estimate and may vary based on factors such as the carrier’s schedule and local delivery conditions.
All orders are processed within 1 to 2 business days. Once shipped, you can expect your order to arrive within 3 to 10 business days. This time frame is an estimate and may vary based on factors such as the carrier’s schedule and local delivery conditions.
At this time, we only sell and ship within the United States. However, we are exploring the possibility of offering international shipping in the future. Please stay tuned for updates.
At this time, we only sell and ship within the United States. However, we are exploring the possibility of offering international shipping in the future. Please stay tuned for updates.
Thank you for placing your order with Dulce Dom! You will receive a confirmation email once your order has been successfully processed. Please check your inbox for this confirmation.
Thank you for placing your order with Dulce Dom! You will receive a confirmation email once your order has been successfully processed. Please check your inbox for this confirmation.
New customers are eligible for a discount on their first purchase. Please check our website or sign up for our newsletter to receive details on available offers.
New customers are eligible for a discount on their first purchase. Please check our website or sign up for our newsletter to receive details on available offers.
Our Rifle Bags are proudly manufactured in Hangzhou, China, ensuring high quality and durability.
Our Rifle Bags are proudly manufactured in Hangzhou, China, ensuring high quality and durability.
Delivery times vary depending on your location. Typically, orders are delivered within 3 to 10 business days from the date of shipment.
Delivery times vary depending on your location. Typically, orders are delivered within 3 to 10 business days from the date of shipment.
We currently have sufficient stock available, and orders can be placed without any issues.
We currently have sufficient stock available, and orders can be placed without any issues.
MADE FOR THE MISSION
We are committed to designing durable, reliable, and versatile products for both professionals and enthusiasts.
